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Privacy Policy

Effective Date: October 1, 2026 | Last Updated: October 1, 2026

This Privacy Policy applies to the following Skoolium mobile applications:

  • Skoolium Parent — designed for parents and legal guardians.
  • Skoolium Teacher — designed for teachers, administrators, and authorized educational staff.

Both applications are part of the Skoolium school management platform available at https://skoolium.com/.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when users access or use Skoolium Parent, Skoolium Teacher, or related Skoolium services (collectively, the “Services”).

Where a provision applies specifically to one application, we identify the applicable application.

1. About Skoolium

Skoolium is a multi-tenant school management platform designed to connect educational institutions with teachers, staff members, parents, and legal guardians.

Depending on the application and features enabled by an educational institution, Skoolium may provide functionality relating to:

  • Student attendance
  • Teacher and staff attendance
  • Academic information
  • Classes and timetables
  • Report cards and grades
  • Student profiles
  • Teacher and staff profiles
  • Leave applications
  • School notices and announcements
  • Fee schedules and payment information
  • Documents and attachments
  • Parent-school communication
  • Teacher-school communication
  • Other educational and administrative activities

2. Information We Collect

The information we collect or process depends on the application you use, your role, your educational institution, and the features available to your account.

2.1 Account and Profile Information

We may process information such as:

  • Full name
  • Email address
  • Phone number
  • Username
  • Profile photograph
  • Parent or Guardian ID
  • Teacher or Employee ID
  • Student ID or roll number
  • School or Institution ID
  • Class and section
  • Relationship to a student
  • Account and profile information
  • Authentication and session information

Some information may be provided directly by you, while other information may be provided or maintained by your educational institution.

2.2 Student and Educational Information

Depending on the user's authorization, Skoolium may process or display information including:

  • Student name
  • Student ID or roll number
  • Class and section
  • Attendance records
  • Academic results and grades
  • Timetables
  • Report cards
  • Fee records
  • Payment history
  • School notices
  • Administrative information
  • Parent or guardian contact information
  • Other school-related records

Access to student information is restricted according to the user's account, role, relationship to the student, and educational institution.

2.3 Teacher and Staff Information

Skoolium Teacher may process information including:

  • Teacher or staff profile information
  • Employee ID
  • Attendance information
  • Leave applications
  • Supporting documents
  • Administrative information
  • School assignments
  • Student information required for teaching or administration
  • Other authorized school-management information

2.4 Photos, Documents and Files

Depending on available functionality, users may capture, select, upload, view, or download:

  • Profile photographs
  • Leave-related documents
  • School-requested documents
  • Assignment-related files
  • Proof of payment
  • Reports
  • Other school-related attachments

Skoolium accesses these files when required for functionality initiated by the user.

3. Skoolium Parent

Skoolium Parent is primarily designed for parents and legal guardians.

Depending on features enabled by the participating educational institution, parents or guardians may use the application to:

  • View their child's profile
  • View attendance
  • View academic information
  • Access timetables
  • View grades and report cards
  • View fee schedules
  • View outstanding fees
  • View payment history
  • Access school notices and announcements
  • Download documents or reports
  • Upload requested documents
  • Receive school-related information and communications

Parent accounts are associated with authorized students and educational institutions.

4. Skoolium Teacher

Skoolium Teacher is primarily designed for teachers, administrators, and authorized educational staff.

Depending on the user's role and features enabled by the educational institution, users may:

  • Access authorized student information
  • Manage student attendance
  • Access teacher or staff information
  • Manage leave applications
  • Upload supporting documents
  • View administrative information
  • Access student or parent contact information
  • Receive school announcements
  • Perform authorized school-management activities

Access is determined by the user's role and permissions within the participating educational institution.

5. Biometric Authentication

Skoolium Parent and Skoolium Teacher may support biometric authentication such as:

  • Face ID
  • Touch ID
  • Fingerprint authentication
  • Other biometric authentication supported by the user's device

Biometric authentication is performed locally by your device's operating system. Skoolium does not collect, store, or transmit your raw biometric information or biometric templates. Your fingerprint, facial information, or other biometric information remains under the control of your device and operating system. Skoolium receives only the authentication result required to determine whether access should be permitted.

Biometric authentication is optional where supported.

6. Device Permissions

Skoolium may request certain device permissions depending on the application and functionality being used:

  • Camera: Camera access may be used to capture profile photographs, capture school-related documents, capture supporting documents for leave requests, or use other features that explicitly require image capture.
  • Photos / Gallery: Photo-library access may be used to select a profile photograph, select existing images, or upload requested documents or supporting images.
  • Files / Storage: File access may be used to select documents for upload, upload school-related attachments, or download reports or documents where supported.
  • Biometrics: Biometric permission may be used to provide secure and convenient authentication.
  • Phone / Dialer: Skoolium Teacher may provide functionality allowing authorized teachers or staff members to initiate calls to students, parents, guardians, or other authorized contacts. Calls are initiated only after an explicit action by the user. Skoolium does not use this functionality to collect or maintain your personal call history.
  • Internet / Network Access: Internet access is required for communication between Skoolium applications and backend services.

Users may manage applicable permissions through their device settings. Disabling certain permissions may prevent the associated features from functioning correctly.

7. Device and Technical Information

We may process limited technical information where necessary for application operation, security, compatibility, diagnostics, and troubleshooting.

This may include:

  • Device model
  • Operating system and version
  • Application version
  • Device or application identifiers where applicable
  • Network state
  • Crash and diagnostic information

We may use this information to diagnose technical issues, maintain compatibility, improve application reliability, and protect our Services.

8. How We Use Information

We may use information processed through Skoolium to:

  • Authenticate users and protect accounts.
  • Provide authorized access to student and school information.
  • Manage student attendance.
  • Manage teacher and staff information.
  • Display academic information, timetables, grades, and report cards.
  • Process teacher or staff leave applications.
  • Display fee schedules, invoices, outstanding balances, and payment information.
  • Facilitate communication between educational institutions, teachers, staff, parents, and guardians.
  • Deliver school notices and administrative updates.
  • Provide document and attachment functionality.
  • Maintain application functionality and performance.
  • Diagnose crashes and technical problems.
  • Protect against unauthorized access, misuse, or security threats.
  • Meet applicable educational, administrative, legal, and regulatory requirements.

We do not use student information for targeted advertising or commercial profiling.

9. Children's and Student Privacy

Skoolium Parent is designed primarily for parents and legal guardians. Skoolium Teacher is designed primarily for teachers, administrators, and authorized educational staff.

The applications are not intended as general-purpose applications for independent use by children. Student information may be processed through Skoolium as part of legitimate educational and administrative activities authorized by participating educational institutions.

Such information may include:

  • Student names and identifiers
  • Attendance
  • Academic information
  • Class and timetable information
  • Fee information
  • Administrative records
  • Parent or guardian information

Skoolium does not use student information for targeted advertising. Educational institutions may have additional responsibilities concerning student information under applicable education, privacy, and child-protection laws.

10. How We Share Information

We do not sell or rent personal or student information to advertisers or other third parties.

Information may be disclosed in the following circumstances:

  • Educational Institutions: Information may be accessible to the educational institution associated with the user's account. Authorized administrators, teachers, and staff members may access information according to their assigned roles and permissions.
  • Service Providers: We may use trusted service providers for cloud hosting, database infrastructure, file storage, application monitoring, security, technical support, and payment processing where applicable. These providers may process information only as necessary to provide their respective services and subject to appropriate contractual, privacy, and security requirements.
  • Legal Requirements: Information may be disclosed when reasonably necessary to comply with applicable laws or regulations, respond to lawful governmental requests, comply with court orders or legal proceedings, protect the security and integrity of Skoolium, or protect the rights, safety, or property of users, institutions, or others.

11. Data Storage and Security

We use reasonable administrative, organizational, and technical safeguards designed to protect information processed through Skoolium.

  • Encryption in Transit: Communication between Skoolium applications and backend services is protected using HTTPS/TLS encryption.
  • Secure Device Storage: Sensitive authentication information, such as authentication or session tokens, may be stored using secure device storage mechanisms such as iOS Keychain, Android Keystore, or secure application storage.
  • Access Control: Information is accessible only to authenticated and authorized users. Role-based access controls may determine what information teachers, staff members, administrators, parents, or guardians can access.

While we take reasonable measures designed to protect information, no method of electronic transmission or storage can guarantee absolute security.

12. Multi-Tenant Data Protection

Skoolium operates as a multi-tenant school management platform serving multiple educational institutions.

Each user account is associated with an authorized institution and relevant account relationships. Access controls are designed to prevent users from accessing information belonging to another institution, student, parent, teacher, or account unless specifically authorized.

13. Fee and Payment Information

Skoolium Parent may provide features for:

  • Viewing fee schedules
  • Viewing invoices
  • Viewing outstanding balances
  • Making supported fee payments
  • Viewing payment status
  • Viewing payment history
  • Accessing payment receipts

Where online payments are available, transactions may be processed using authorized third-party payment service providers.

Skoolium may process transaction-related information required for school fee management, such as payment amount, payment status, payment date, transaction or payment reference, invoice or fee reference, and receipt information.

Sensitive payment credentials such as complete card details, CVV, UPI PINs, passwords, or banking authentication credentials are not stored by Skoolium. Such sensitive payment information is handled directly by the applicable payment service provider.

14. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide Skoolium Services
  • Maintain required educational records
  • Meet educational institution requirements
  • Maintain security and audit information
  • Resolve disputes
  • Meet applicable legal or regulatory obligations

Retention periods may vary depending on the type of information, requirements of the participating educational institution, and applicable law.

When information is no longer required, it may be deleted, anonymized, or otherwise securely handled according to applicable requirements.

15. Account and Data Deletion

Users may request deletion of their Skoolium account and eligible personal information.

  • In-App Request: Where available, users may request account deletion through the account or settings section of Skoolium Parent or Skoolium Teacher.
  • Online Request: Account-deletion information and available request options may be provided through the Skoolium website (https://skoolium.com/).
  • Email Request: Users may also request account deletion or eligible personal-data deletion by contacting: support@skoolium.com

Please use the subject: “Skoolium Account Deletion Request” and specify whether your account belongs to Skoolium Parent or Skoolium Teacher.

We may request reasonable information necessary to verify the account and protect against unauthorized deletion requests. Verified requests will generally be processed within 30 days, subject to information that must be retained by the educational institution or retained for applicable legal, security, accounting, administrative, or regulatory purposes.

Users may also contact their educational institution regarding institution-controlled educational records.

16. Your Privacy Rights and Choices

Depending on your jurisdiction and applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible information
  • Request restriction of certain processing
  • Withdraw consent where applicable
  • Disable optional biometric authentication
  • Revoke device permissions

Certain educational records may be controlled by the participating educational institution. Requests concerning those records may therefore need to be submitted directly to the institution.

17. Third-Party Services

Skoolium may rely on third-party service providers to provide certain functionality, including hosting, storage, monitoring, security, and payment processing. Where third-party providers process information on our behalf, we seek to use providers with appropriate privacy and security safeguards. Third-party services may also be governed by their own privacy policies and terms.

18. No Sale of Personal Information

Skoolium does not sell personal information belonging to students, parents, legal guardians, teachers, administrators, or educational staff.

We do not use student information for targeted advertising or commercial profiling.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Skoolium Parent
  • Skoolium Teacher
  • Platform functionality
  • Information-processing practices
  • Security requirements
  • Educational institution requirements
  • Applicable laws or regulations

When this Privacy Policy is updated, the Last Updated date at the beginning of this document will be revised. Where appropriate, material changes may also be communicated through the Skoolium applications or website.

20. Contact Us

If you have questions, concerns, complaints, privacy requests, or account-deletion requests regarding Skoolium, please contact us:

For matters relating specifically to educational or student records controlled by your school or educational institution, please contact the authorized administration of that institution.